Returns & Refunds Policy
At Nutricook, we want you to be completely satisfied with your kitchen essentials. If your purchase doesn't meet your expectations, you can return your items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your account and select the 'Order History' tab to request a return authorization for the specific items you wish to send back.
- 2.Pack Your Items
Securely place the unused product in its original packaging, ensuring all accessories, manuals, and protective inserts are included.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous shipping marks.
- 4.Receive Your Refund
Once our warehouse inspects the returned item, we will process your refund to the original payment method within 5 to 7 business days.